Worldwide service: our offer for international customers
Wherever your laboratory is located: With HERZOG, you are choosing a reliable partner for the optimization of your sample preparation and analysis. For more than 60 years, we have been convincing customers all over the world with intelligent hardware and software systems as well as customized service offerings.
Today, HERZOG is the world's leading supplier of manual and automatic laboratory systems for quality assurance. Our systems are used successfully by all leading producers in the metal, cement, mining, chemical and recycling industries as well as in the field of environmental and food analysis. The international implementation of complete automation projects is an integral part of our everyday work. We provide our national and international customers with the full range of project services from a single source: consulting, engineering, implementation, installation, commissioning, training and maintenance.
A high export rate is a core component of our business. With subsidiaries in the USA, Japan, China, and India as well as a large number of certified representatives around the world, we ensure that we are always close to you. We provide in-depth training to our international service partners so that we can guarantee a consistently high-standard service in all regions of the world.
Your advantage: With HERZOG, you benefit from a responsive and solution-oriented service that you can rely on - in urgent cases as well as for routine requests. You can reach us via our contact form. Or you can get in touch with your personal HERZOG contact person directly.
HERZOG international - Your advantages:
- worldwide qualified service
- competent advice
- short response times
- Premium spare parts availability
- Coordinated logistics
- Extensive remote services
- Maintenance by specialists
- Worldwide training of users, technicians, and software engineers
- personal proximity worldwide
- worldwide service network
- Direct customer contact on site - almost anywhere in the world
- Subsidiaries in Japan, China, India and the USA
- more than 35 international agencies
- Reliable accessibility
- reliable partnership worldwide
- more than 60 years of international experience
- Quality assurance through certification of partners
- System planning and realization worldwide
- Highly qualified, internationally experienced team
From a single source: our services:
Automation
With HERZOG, you benefit from several decades of experience and unique expertise in automation technology. For reliable, fast, and precise quality monitoring.
Engineering
Our engineering expertise creates a solid basis for the optimum configuration of your system. We are at your side right from the start with a wealth of experience and a strong service orientation.
Software
The HERZOG PrepMaster Suite is a fully integrated SCADA system that has been designed to automate, control, record and analyze all processes and data in your laboratory.
Mechanical engineering
Customized design for your application: With HERZOG, you gain a partner with unique expertise in the design, manufacture and assembly of sample preparation machines.
Seminars + Trainings
In our training courses, we provide your staff with the specialist knowledge they need to carry out primary sampling reliably and optimally. For maximum safety and efficiency in every application.
Application development
Our application specialists support you in the process development and optimization of your sample preparation and analysis: in the HERZOG application laboratories or on site at your company.
Technical service
With HERZOG, you benefit from our prompt and flexible technical service and customized service offers. Your benefit: maximum availability and productivity.
Research + Development
In our own R&D department, we are constantly working on the further development of our products. Our future-proof solutions anticipate the challenges of tomorrow already today.